 I am Ling - Do you realise who you are dealing with?
This me with my Chinese Nuclear Rocket Truck, by the A1(M) at Darlington...
Thanks to everyone who writes me a letter/email/fax. Please send more. I'm proud to say that 99% are complimentary (1% from idiots) and that this webpage (if you print it out) is now more than 100 metres long! That 300+ feet in stupid English measure (as long as 10 London buses, or a football pitch - in Discovery channel measure) - or more than 313 sheets of A4 paper! Maybe I should apologise for loading time. Sorry. Cheapskates, you should get super-fast broadband, eh?
Some people think why I publish names and addresses? This is so if you want to find the phone numbers 118118, you can contact customers and make sure I don't lie. Others say I make up letters! Outrageous rubbish! Will competitors steal customers? Customers belong to no-one, they are normal (?) UK people/businesses. I am hoping they tell other firms to go away, but it is free world. (I remove addresses if customer asks).
Franchised dealers/suppliers wanting to supply cars, please find letter template . It teach good attitude and Karma and have 10 tips to supply cheaper cars, maybe helps you do business with me? - Ling
  Editor Note: Editor (Ling) reserves right to comment on customer letters.
1153 CUSTOMER LETTERS!
This maybe longest page on WHOLE internet! Letters shown in order received, latest is first.
I have more customer letters than any other car sales-related site IN WHOLE WORLD! - Ling If you like to read these letters, you probably like: Search my letters page HERE 
Customer Letter: 1153 / 1153Steve says...
 We would like to thank you all very much for all your help and the smooth delivery of our new Peugeot 207 CC. We love it! From start to finish, you and your team maintained professionalism and support to ensure a pleasant experience with Lings cars. The Lingo system is fantastic! Wishing you all the success for the future.
Steve Crowley
72 Running Foxes Lane
Ashford
TN23 5LR
Editor Note: Steve and Leah, wow, you sent me a lovely card! You are sooooo kind! Now, you just need to wait for summer so you cen get the top down and enjoy the CC in the sunshine. In the meantime, have a great time in the snow :). Thanks again! - Ling
Customer Letter: 1152 / 1153John says...
 I’ve been Linged! That is, carried through a first experience of renting a car of my choice by Ling Valentine, and made to feel a special customer. Wonderful to feel confidence in every part of the transaction from first enquiry until the prompt delivery of the car as requested.
The service from the dealer regarding supply of my Citroen C4 Picasso was fine. They seemed to sit on the paperwork for transferring my cherished plate to the car (it was actually the DVLA - Ling) which delayed my car a bit.
Good delivery. My Citroen is lovely, drives smoothly and will be economical on fuel, tax and insurance.
John Dougall
17 Haining Place
Grangemouth
FK3 9DR
Editor Note: The delay was the DVLA, Jack, not the dealer. However, your C4 Picasso will certainly be economical on road tax as you get that for free! :) You were a superstar customer, and you sent me many videos, from your webcam. At one stage we were chatting via video back and forth, despite you are a bloody "silver" surfer. It was so cool! I'm so pleased you enjoyed the experience, you were lovely to deal with. Thanks. - Ling
Customer Letter: 1151 / 1153Robert says...
 Dealing with Ling has been a blast. Her service and professionalism has been 100% and I’m glad I held back my initial reservations when I saw her website for the first time. The leasing process was doodle and Ling was very accommodating to my specific needs. She’s a star and I thank her very much - but not for the rank sweets - bleurgh. Good delivery, the Focus is a great car, but I had to have a problem fixed in the first week.
Robert Wood
53 Durham Way
Thetford
IP24 1DU
Editor Note: Hahaha, well, I don't build the things, Robby! If I did then you would not have problems. I am so glad it has all been a blast. Fun is what it should be, getting a car should be enjoyable, eh? The sweets are poisonous, I agree - you ATE them? Hahaha! - Ling
Customer Letter: 1150 / 1153Alexander says...
 Despite slightly complicated personal circumstances, I went from initial enquiry to having a new car delivered at exactly the time I asked for, in a little over a month. It really could not be any quicker or easier. Excellent on time delivery of my new Citroen C4 Grand Picasso, and a good demo of the car's features.
Alexander Tabrah
Address withheld
Co Antrim
BT29 ***
Editor Note: Yes, Alex Tommy Atkins! You are a commander of an Army Air Corps helicopter squadron, so I withhold your address for security. You were out of the UK when you ordered the car, and we still managed to get it all together so you had the car when you came back to the UK. I still not had that Apache ride, though! You can land in my car park, no problem. No need to bring Hellfires, I have my own missiles to launch at local car dealers who are 100% horrid to me. - Ling
Customer Letter: 1149 / 1153Mark says...
/small.gif "car") As always Ling's service is great. I was always updated about what was going on and there were no false promises or over commitments. Thanks Ling! Delivered on time at a convenient location, but... the A6 could have been cleaner.
Mark Laikin
Address withheld
Bushey
WD23 ***
Editor Note: Mark, you are repeating customer, this car replaces a Megane Coupe Convertible. Wow. Maybe the weather was bad on the delivery day? Whatever, a quick wash sorts that out :) Thanks for comments, I do my best to be accurate - but you know that. As a financial controller, I appreciate you understand my cars are the cheapest and best value. See you in 2-years! - Ling
Customer Letter: 1148 / 1153Scott says...
 LINGsCARS offered the lowest price for the car I wanted. The aftercare service has been superb and the Lingo system has changed my life. Good delivery, but the car took ages to come.
Scott Walker
18 Wheelwright Close
Darlaston
WS10 8RP
Editor Note: Nissan had to build the car, Scott!! You got a factory-fresh Qashqai :) That's why it took a while, I cannot magic cars from the thin air, hahaha. I am so glad you LOVE the Lingo system, you cannot think how much work I have put into that. Still improving it. Thanks for the letter! - Ling
Customer Letter: 1147 / 1153Mitul says...
 Very happy with service, fast, efficient and hassle free. Answer all your questions without delay. Will be using again. Excellent delivery on my new MX-5.
Mitul Patel
The Dower House
219 Oakwood Lane
Leeds
LS8 2PN
Editor Note: All you need now, is to add sunshine, Mit! You were great to deal with and fun to chat to. Thanks for being lovely. Now, get the top down! - Ling
Customer Letter: 1146 / 1153Elizabeth says...
 Thank you very much for supplying our new Honda Civic. We couldn’t have asked for a better deal with great service. We will certainly be back in 3 years time for another. Good delivery service, although 65 miles on the clock for delivery.
Elizabeth Pepper
44 Meadowview Road
West Ewell
Epsom
KT19 9UB
Editor Note: Elizabeth, thanks for letter. 65 miles is nothing, often cars in a showroom have that mileage. Miles will be adjusted if you go over the allowance, at the end. Glad you were pleased with my service. Cheers! - Ling
Customer Letter: 1145 / 1153Leslie says...
 Excellent service, you get exactly what it says in the tin. Good cars at great prices. Keep watching the deals and you can find what you want! Excellent delivery, my new Audi A3 was delivered by a 73 year old gent in clean condition.
Leslie Turner
Address withheld
Hebburn
NE31 ***
Editor Note: Yep, great advice, keep watching the deals! Cars come and go, and sooner or later a bargain appears with just the kind of car you are looking for. Delivered by "boy racer", hahahaha. Audi deliveries are usually super, so no surprise there... unlike some. Glad you are happy. On my tin, Les, it says "Made in China" :) - Ling
Customer Letter: 1144 / 1153Deborah says...
 Excellent service from Ling and her team. Extremely prompt replies to any questions/queries and very friendly. Unreliable delivery of my Grande Punto from the dealer.
Deborah Playford
25 St John's Court
Beaumont Avenue
St Albans
AL1 4TS
Editor Note: Once again, the FIAT delivery bug - the dealers just can't get this together. Apart from that I know you were happy, Debbie. I do my best to be friendly and fast... unlike some companies. - Ling
Customer Letter: 1143 / 1153Michael says...
Excellent service provided by Ling. A great deal, backed by regular communications. Recommended, so would certainly use again. Proud as punch in my new Audi A3. Car arrived earlier than the agreed time, but they forgot to bring my driving licence back.
Michael Gilliver
3 Drumpellier Avenue
Coatbridge
ML5 1JP
Editor Note: Michael, yes, new security meant that at the time, the Audi supplier needed to physically see your driving licence. They posted it back Special instead of doing what I wanted, bringing it back with the car. Thanks for pointing this out. However, overall you seem 100% happy, which is my aim. Go drive your new A3. - Ling
Customer Letter: 1142 / 1153Christopher says...
 System was pretty good, in the crazy style of Ling. Service simple too. Delivery of my Citroen C2 was excellent - they did what they said.
Christopher Quickfall
Invate Ltd
Gateshead Ibc
Mulgrave Terrace
Gateshead
NE8 1AN
Editor Note: Chris, wow, you are so local to me! Not often I get local customers :). Hmmm, I can't decide if "System was pretty good" is good, or bad. I hope, good, I put a lot of work into my Lingo system! Thanks so much for being a fun customer to deal with. Enjoy the C2! - Ling
Customer Letter: 1141 / 1153Anish says...
 Very pleased with the fast, efficient service. My new Audi A4 came with everything as ordered. Simple and easy to follow communication. Would use Ling again. Would recommend LINGsCARS.com again. Good delivery from the Audi dealer - polite, fast and reliable.
Anish Patel
3 Marefield
Reading
RG6 3DZ
Editor Note: Anish, you are happy with your new A4. I am so pleased. You are a dentist so you are used to pain, but hopefully you found my service painless :) Talk to you in 2-years! - Ling
Customer Letter: 1140 / 1153Paul says...
 I have found you to be straightforward - no messing about and everything made as simple as possible. The whole exercise has been painless. Ling, you do what you say you are going to do - a rarity in this day and age. Many thanks. However, the supplier put the wrong registration in the service book - but good delivery.
Paul Giddy
119 Grove Road
Mitcham
CR4 1AE
Editor Note: Why do dealers make these simple errors?? I just don't know. Apart from that, I'm pleased you are happy. It is crazy that customers get surprised when I do what I say I will do - this should be normal behaviour. Unfortunately, with car leasing companies, it rarely is! Thanks for letter, Paul. - Ling
Customer Letter: 1139 / 1153Amanda says...
From the first contact I had with Ling it was a pleasure to lease a car from her. Ling was patient whilst I kept changing my mind and straight forward when it came to what I needed to do and when. I have already recommended Ling to two people. Thanks Ling. Good delivery of my Audi A3.
Amanda Bleazard
Address withheld
Blackburn
BB2 ***
Editor Note: Thanks, Amanda. You are allowed to keep changing your mind; you are woman! Now though, you have a lovely new Audi A3. Thanks for being a super customer. As you are a police officer, I withhold your address for security. - Ling
Customer Letter: 1138 / 1153Gwendoline says...
I really enjoyed the whole process - Ling made it fun! Everything went smoothly and I was kept informed all the way. Cars were delivered on time, excellent.
Gwendoline Howell
H-2-H UK Ltd
Kingsley Howell
3 Bellstone
Shrewsbury
SY1 1HU
Editor Note: Gwendoline, you has 2 x Matizzes! Thanks so much, as a letting agent you need to keep costs to a minimum in the current climate and I hope the Matizzes do the job for you. You were a reat process, you were right, we had fun! - Ling
Customer Letter: 1137 / 1153Leigh says...
 Good service, good website - quick response times - very impressed with car - will be coming back in 3 years time - liked the extras in the post too :). Once the date was finalised, delivery of my new Fiat Panda was very good.
Leigh Mckenna
31 Perkhill Road
Lumphanan
AB31 4TG
Editor Note: Another Kung-Fu Panda! Nice to have good website comments from a freelance web designer/developer! Thanks so much. You were a superstar to deal with, Leigh. Hope you enjoy the Panda diesel! - Ling
Customer Letter: 1136 / 1153Paramdeep says...
 Great service as always. Mitsu Outlander is my second car from you now. Thanks Ling! Star! Excellent delivery. Awesomeness!
Paramdeep Dosanjh
The Leamington Group Limited
Connaught House, 4 Morrell Street
Leamington Spa
Warwickshire
CV32 5SZ
Editor Note: Peppy!!! You even drew me a big star, when you say "STAR"! Thanks!! You are a complete lunatic, and that makes you such a nice customer! Always nice to deal with fellow crazzzy. Also we are birds of a feather as we are both the successful immigrant, even though I am the first generation. Hope you love the Outlander - I had a ride in one in China this Christmas at Shuangliu, near Chengdu. It was a lovely car, the owner was a professor and she was VERY pleased with it :) - Ling
Customer Letter: 1135 / 1153Darren says...
 It was a pleasure ordering my car from Ling. The whole process was extremely easy and she explained things very simply. Everything went seamlessly with very little effort from me. Her crazy sense of humour added to the experience! Not only was she the cheapest, LINGsCARS were hands down the best leasing company I have dealt with. The new Lingo online web system made things much easier. I would definitely do business with them again and have recommended Ling to various colleagues and friends. Delivered the car (Vauxhall Antara) on time and in perfect condition - excellent!
Darren Whight
14 Loganberry Road
Ipswich
IP3 9GR
Editor Note: Darren, you are an IT Consultant, so I very much appreciate the comments about my Lingo system. I think you appreciate the amount of work I put into it. You have a massively good Granite Black car for a massively cheap price. Hope you enjoy. Really, thanks so much for comments. - Ling
Customer Letter: 1134 / 1153Bob says...
 Ling you are a pleasure to deal with – your crazy is great (like the Wall of China). And it’s a very well organised operation – fantastic system – easy to follow – this is my second car from you – excellent service – great website – phone calls answered personally – emails answered quickly – new Lingo system very good - I like the way, as you pass through each stage of the whole contract hire process, you are kept informed of exactly where you are up to. The Toyota Avensis is great. Excellent delivery, the lady who delivered the car was great, even instructed me on the sat-nav!
Bob Gardner
City Jewellers
Flat 6 The Sycamores
Beaufort Avenue
Sale
M33 3WH
Editor Note: Ho, ho, ho, and I even got you delivery from a fit bird!!! You should be pleased with me, Bob! You are such a fun customer to deal with and this is the second Avensis you have had. Glad you appreciate the Lingo, it is so much better than using email. Of course I answer phone calls personally :) But, I don't encourage phone calls - I want everything in writing on the Lingo. Bad boy! Enjoy the Toyota! - Ling
Customer Letter: 1133 / 1153Walter says...
 Initially I was a little wary about the lease contract concept, but was convinced after studying Ling’s site. Having completed all the proceedings I am now driving a very nice car I otherwise would not have been able to afford. Ling makes the daunting process easy (and enjoyable if you have a sense of humour). I am a convert! Thanks. Good, delivery as promised, no further dealer contact though.
Walter Aitchison
1a Murray Place
Peebles
EH45 8DJ
Editor Note: Hahahaha, you insist I call you "Iceman", Walter! So, I call myself "Maverick" when I talk to you :) You were fun, and you are correct - people with sense of humour missing need not apply! Why do you want further contact from the dealer, they will only mess it up? You should be damn happy with your Super Duper Vauxhall Sport Hatch which was soooooo cheap! You got a 1.9 CDTi (150bhp) SRi for the price of a 1.4 LS. Maverick out! What a bloody Top Gun! Hahahaha! - Ling
Customer Letter: 1132 / 1153Lindsay says...
Best personal contract lease website for mere mortals by far! Everything is so straightforward (how refreshing). Ling is a very easy person to deal and speak with, thanks to her Lingo system. She is full of bright ideas - Always gives you a free lunch (just add water). Brilliant!! Thanks Ling. Excellent delivery, helpful and friendly on my new Citroen C2... but the Citroen guy seemed perplexed at how Ling does it better than them!
Lindsay Aspinall
21 Station Road
New Longton
Preston
PR4 4LN
Editor Note: Hahahaha, tell the Citroen guy I will kick his ass if he tries to figure that out! It is not rocket science, eh? You just treat people as adults and do stuff immediately. So simple. It is not about cars, it is about people, Linz. You are a super customer! - Ling
Customer Letter: 1131 / 1153Stephen says...
 Once again Ling a very simple and fun way of getting my new car. Having gone from urban warrior (Shotgun) to eco Warrior (Prius) the savings in just 1 month are incredible. Thanks once again. Excellent delivery, by a courteous polite driver. He phoned the night before and arrived on time having cleaned the car just before delivery. Excellent.
Stephen Gayler
2 Leaders Close
Wingrave
Aylesbury
HP224QJ
Editor Note: Wah! Now you can grab back some of that green-ness you lost driving the Shogun Sport! What a difference in cars! Just goes to show that going green doesn't mean suffering. Those Prius are fantastic, everyone simply loves them. Thanks for being a long-term customer, Steve. - Ling
Customer Letter: 1130 / 1153Tracey says...
 Ling, you are the craziest, most fun person that I have done business with. I looked hard for a good deal and you had the best deals that I could find. It was a pleasure doing business with you. Very easy and straight forward and you made everything very clear on my new Vauxhall Astra Sport Hatch. Thanks. 250 miles on the clock when the car arrived, otherwise good.
Tracey Williamson
4 Danvers Road
Tonbridge
TN9 1TR
Editor Note: Tracey, that 250 miles will be adjusted from the contract, that is purely the distance of the delivery. I used the cheapest (and hopefully best) suppliers, not necessarily the nearest ones. Glad you find me nice to deal with, we certainly had some fun! It is great to hear that you found everything easy and straight forward. Thanks! - Ling
Customer Letter: 1129 / 1153Victoria says...
PERFECT. Another vehicle (Audi A6) purchased from Ling. So smooth, easy and fuss free. Highly recommended. Excellent delivery, exactly what I asked for, delivered on time.
Victoria Lally
3 Furness Avenue
Formby
Liverpool
L37 3NP
Editor Note: Victoria, your family now has 2 x Audis from me, an A3 and an A6. Bet they look nice twinned on your driveway. Hope to see you again soon for two more cars :) You are brilliant to deal with! - Ling
Customer Letter: 1128 / 1153Sean says...
 Although the website is a bit crazy, you cannot get a better price or service than with Ling. The service is fantastic and very fast. The online Lingo system is unique and makes leasing the car easier. Don’t let the bizarre website put you off. I will definitely be leasing my next car from you Ling.
Sean Peacock
29 Chestnut Garth
Burton Pidsea
Hull
HU12 9DA
Editor Note: Thanks, Paul, I am happy that you are very pleased with your Mazda 6 and with my systems. These was an issue of late delivery on your car, but it was sorted in the end. Car build is just out of my control, I wish I could build them as well as sell them, we would get everything on time, then! - Ling
Customer Letter: 1127 / 1153Ian says...
Ling, running a small company is hard. So is setting service. Your service is FAB and you go the extra mile. Many businesses should follow. We know we go the extra mile. A3 is also FAB, the wife loves it. Excellent delivery by great guys!
Ian Miller
29 Limes Avenue
Staincross
Barnsley
S75 6JW
Editor Note: Ian, hahaha. Well, it is harder for you, you are in Barnsley! :) Glad your wife likes the car, it is a lovely thing, that A3. Thanks so much for comments. - Ling
Customer Letter: 1126 / 1153Ceri says...
Ling organised the deal sharply. No fuss. Spot on. I have to admit that Ling is a little scary but so what – she’s good at what she does and even though I asked plenty of questions there has always an answer. So full marks. As to leasing another car the answer is a definite yes and I would heartily recommend anyone to use her 10/10. Excellent delivery, on time. No hassle, well done!
Ceri Lewis
Ceri Lewis & Associates Ltd
29 Dunraven Road
Sketty
Swansea
SA2 9LG
Editor Note: BOOOOOOOOOOOOO! Hahahaha, so I am scary??? :) Well, sometimes I am busy so I go fast. And I don't shout at customers... too much! Anyway Chezby, you got your new Qashqai, and you gottit cheap! That's the main event. Have a great time posing around in it. I do not believe you were really scared, you are a Surveyor, bouncing around in your hard hat. I don't think you get scared :) BOOO! Ooooops! - Ling
Customer Letter: 1125 / 1153Joanne says...
 Having leased before from complete idiots I was a little reluctant - but I should not have worried; dealing with LINGsCARS has been fantastic, straightforward and so importantly everything has been so up front. My car is gorgeous, and no question has ever gone unanswered – Ling you’re a star!!! Thank you. Excellent delivery, helpful, prompt service. And I LUV Lingo!
Joanne Sullivan
67 Brookford Avenue
Keresley
Coventry
CV62GP
Editor Note: Glad you like the Lingo system, Joanne, I put so much work into that! Yes, there are many compani |
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